Known issues we are currently working on

Modified on Wed, 05 Jul 2023 at 09:42 AM

Please find the current known issues we’ve seen reported. Our team is actively working on these and making sure a fix is coming very soon.


  • Spaces are considered special characters – when copying and pasting make sure to just grab the link and remove any extra spaces.


  • Business link and QR code is not supported by iPhone 14 yet.

Android & iOS

  • Special characters don’t display properly on the directory page.

Dynamic Forms

  • If you have a special character in your businesses name like & or |, it may break your shareable link. The best way to test this is after you sign up, download Newsie using your shareable link (copy your link by clicking "get shareable link" on your dashboard). If you don’t see your name on the sponsor bar after downloading Newsie then the link is broken. If you email, they will generate a new link for you.

  • The back button doesn’t work on the final checkout page.

  • Can’t send links to UK phone numbers.

Newsie Dashboard

  • Invoice doesn’t display the total amount – the correct amount is charged however.

  • When you add a link to an event, it will create an extra character space after the text you’re trying to turn into a link. Delete it before you hit save and it will go away.

  • When copying and pasting, make sure to paste as plain text so none of the styles retain and mess with the formatting. You can either right click, and select paste as plain text or hit Ctrl + Shift + V on PC and Cmd + Shift + V on Mac.

  • If you bold a word, it will add an extra line of space after the word. To remove this, hit delete until the last word backs up into the bold word, then hit shift + return to create a hard space.

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